AI Features Terms

Before your first use of an AI feature we show you this notice and record your acknowledgement:

AI features may send the content needed for your request to approved AI service providers. StrategyHub does not use Customer Data to train foundation models. AI output may be inaccurate and requires human review.

When you invoke an AI feature, StrategyHub™ sends the content needed for that request — for example the document you uploaded, or the goals, KPIs and initiatives in scope — to an approved AI service provider, receives the result, and returns it to you.

Content is sent only for the request you initiated. AI features do not run across your workspace on their own initiative, and requests are scoped to the workspace you are working in.

Approved AI service providers are listed on the Subprocessors page.

StrategyHub does not use Customer Data to train foundation models. We do not sell Customer Data, and we do not use one customer's content to produce output for another customer.

Workspace AI features are routed through the Lovable AI Gateway on Lovable's Business plan. Lovable's Data Processing Agreement, which applies to that plan, excludes Customer Content from model training by default. Lovable states that data end users submit to applications built on Lovable is not used for model training on any Lovable plan. When content is sent to a model provider to deliver the service, Lovable states that its agreements with those providers limit their use to delivering the service, and that those providers may not train AI models on that content. See also Lovable's Privacy Policy and Trust Center. Lovable does not publish which provider or endpoint a given request uses. StrategyHub routes customer workspace requests to Google Gemini, including failover.

For customer workspace AI routed through the Lovable AI Gateway, the gateway entrypoint is hosted in the European Union and inference is performed at provider endpoints in the United States. That path is not limited to the European Union end to end. Content sent for inference reaches the United States.

StrategyHub does not state a retention period for Lovable AI Gateway request or response payloads, and does not claim zero-data-retention for that traffic. Lovable has not published a retention figure for those payloads. A customer that needs direct control of retention, processing region, or the provider agreement should discuss sending those requests with its own API key, outside the Lovable AI Gateway. That routing is not the default for StrategyHub workspace AI.

Separately, StrategyHub rewrites its own public marketing copy with OpenAI, using StrategyHub's own API key and with storage disabled on each request. That path does not receive customer workspace, plan, meeting, or KPI data, and it is not the path used for workspace AI features.

AI output may be incomplete, outdated, or wrong. It can misread a document, omit sections, invent structure that is not in the source, or restate a number incorrectly.

AI output requires human review before you rely on it. Do not treat it as professional, legal, financial, medical, or regulatory advice, and do not present it to a board, funder, or regulator without checking it against the source. Imported plans should be reviewed item-by-item after import.

We make no warranty that AI output is accurate, complete, or fit for a particular purpose.

You keep ownership of the content you submit. As between you and us, you own the AI output generated for your workspace from your content, subject to the Customer Agreement and to any rights of third parties.

AI output is not necessarily unique. Similar prompts may produce similar output for other customers, and we make no claim that output is original or protectable.